FOR INTERNATIONAL CUSTOMERS
Thank you for visiting and shopping at “Moia”,
You can make an order through our English website (en.moiaseoul.com) or click EN button on the right top in Korean online store.
SHIPPING INFORMATION
In stock orders are processed within 2-3 business days. If your products are delayed more than 3days,
it is likely to be reproduce and you can check the restock date on the product page.
We only accept payment through PayPal but if you want any other payment method please let us know.
We ship worldwide by using Korea post EMS and the total amount of your order includes only shipping fee.
Please note we are not responsible for import duties and taxes on your international order.
You will receive a shipment confirmation that contains your tracking numbers once your order has shipped.
The tracking number will be active within 24 hour.
RETURNS & EXCHANGES
Unfortunately, we do not accept returns and exchanges except if customer received wrong product or defective product.
Please let us know within 2 days of receiving your order by email of any error.
In case of return, items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included,
otherwise we will be unable to accept your return and issue a refund.
SIZE GUIDE
You can find specific product measurements for clothing in each product detail.
Please contact us if you have any question with the size and fit
Women's Apparel Conversion Chart
MOIA | Waist | US | Italy | France | UK | Japan | Germany |
S | 25”-26” | 0 | 38 | 34 | 6 | 1 | 32 |
M | 27”-28” | 2/4 | 40 | 36 | 8 | 2 | 34 |
L | 29”-30” | 4/6 | 42 | 38 | 10 | 3 | 36 |
Women's Shoe Size Conversion Chart
MOIA | Korea | US | Italy | France | UK | EU | Japan |
36 | 230 | 6 | 36 | 37 | 3 | 36 | 23 |
36.5 | 235 | 6.5 | 36.5 | 37.5 | 3.5 | 36.5 | 23.5 |
37 | 240 | 7 | 37 | 38 | 4 | 37 | 24 |
37.5 | 245 | 7.5 | 37.5 | 38.5 | 4.5 | 37.5 | 24.4 |
38 | 250 | 8 | 38 | 39 | 5 | 38 | 25 |
Please feel free to contact us if you have any question with your order.
Customer Service
E-MAIL: Info@moiaseoul.com
TEL: 82+(0)70-8800-3614
Monday to Friday (Saturday, Sunday, holiday off)
11:00am – 20:00pm